Internal dashboards, reporting tools, and workflow automation for a business process outsourcing company running teams across multiple client accounts.
BPO operations run on visibility. Team leaders need to know where every account stands right now, and management needs the same picture rolled up across the floor — usually assembled by hand from spreadsheets before anyone can act on it. My work with Splace focuses on removing that manual layer: admin dashboards that surface performance and account status in one place, reporting that generates itself, and integrations that let the systems people already use talk to each other instead of being reconciled by copy-paste. It’s the kind of engineering that doesn’t get screenshots in a portfolio — it gets measured in hours nobody has to spend rebuilding the same report every week.
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